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Marie-Theres Mangelsdorf

Chief Client & Digital Officer
Montblanc

About

A Finance background fueled her transition to Retail & E-commerce, leading to about 15 years of experience in the Fashion & Luxury industry with PVH (Tommy Hilfiger & Calvin Klein) and the Richemont Group. At PVH, she built and led D2C digital innovations, spearheaded the Omnichannel Transformation for PVH Europe/Tommy Hilfiger globally, and drove Ecommerce/Marketplace growth for Tommy Hilfiger Europe. Four years ago, she joined Montblanc (Richemont Group), where she leads digital activities (including E-commerce) and end-customer related functions globally, shaping omnichannel journeys, CRM, as well as leveraging customer insights and the Voice of the Customer to elevate the customer experience.