(Junior) Partner Success Manager (m/f/x)

We are looking for a (Junior) Partner Success Manager starting as soon as possible. Your goal is to ensure the success of our partners. As the central point of contact for the customer, you will accompany the entire implementation phase and ensure that all internal and external stakeholders work together optimally. In addition, you will continuously optimize the internal flow of information to maximize efficiency, transparency, and customer satisfaction.

• Responsibility for the implementation of all agreed sponsorship services.
• Coordination of all internal and external stakeholders, acting as the main contact person and representative for sponsors during the implementation phase to ensure the smooth integration of sponsors.
• Creation of high-quality briefing documents to effectively inform sponsors about all relevant processes, requirements, and deadlines.
• Conducting structured kick-off meetings to optimally prepare sponsors for implementation.
• Ensuring a positive customer experience through regular communication, transparent updates, and proactive problem-solving management.
• Proactive identification of needs and upselling during the implementation phase.
• Continuously optimize internal processes to increase efficiency.

• Project Management Experience: You have experience in planning and implementing projects, ideally in event management, sponsoring, or an agency environment with 2+ years of professional experience.
• Strong Communication Skills: You are an excellent communicator and know how to interact with both internal teams and external partners at eye level.
• Customer Orientation: You have a sense for customer needs, work in a solution-oriented manner, and ensure excellent partner support.
• Organizational Talent: You keep track of things even in complex projects, set priorities, and ensure that deadlines are met.
• Initiative & Hands-on Mentality: You think ahead, get things done, and proactively find solutions to continuously improve processes and results.
• Analytical Thinking & Process Optimization: You identify potential for improvement and optimize internal workflows to increase efficiency.
• Digital Affinity: You are confident in using common project management and collaboration tools (e.g., Trello, Asana, Slack, or similar).
• Fluency in German and English: You communicate confidently in German and English, both in writing and verbally.
• Team Player with a Startup Mindset: You enjoy working in a dynamic environment, are flexible, and actively contribute new ideas.

• Competitive Compensation Package: Receive an attractive salary and benefits that reflect your valuable contribution to our team.‍
• Unique Team: Collaborate with a group of passionate, innovative professionals who are dedicated to making a difference in the event industry.‍
• Unforgettable Moments: Experience the thrill and satisfaction of seeing thousands of attendees engage with the initiatives you've implemented. ‍
• Prime Location: Thrive in a modern office in one of Munich’s most popular neighborhoods.‍
• Free Office Perks: Enjoy a variety of complimentary office drinks and top-notch espresso to keep you energized and motivated throughout your day.‍
• Work-Life Balance: Benefit from flexible working hours and home office options that support your personal needs and productivity preferences.‍
• Health and Wellness: Take advantage of subsidized access to various sport facilities through the EGYM Wellpass membership, promoting a healthy and active lifestyle (for permanent employment only).‍
• Exceptional Insights: Gain unparalleled experience and knowledge in organizing major events, offering you a comprehensive perspective on the industry and enhancing your professional growth.

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Started as a small breakfast, Bits & Pretzels developed to one of the world’s leading startup conferences, welcoming speakers like Barack & Michelle Obama, Richard Branson or Jessica Alba. Two days of conference are combined with our legendary (liquid) networking at Oktoberfest. Despite the growth of the past years we have retained the founders mindset: We observe closely, analyze deeply, act fast – and never forget the fun. Our goal is to empower founders shaping the future in Europe.

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If you are sharing our beliefs and want to help us push boundaries: Apply today by sending us your CV and a few sentences about your motivation. Please also include your earliest starting date and salary expectations.

We are looking forward to hearing from you.

Your Bits & Pretzels Team