
European Pitch Contest, Top50
Key Facts
Company Description
toern is a SaaS provider specializing in intelligent and automated returns management solutions for e-commerce brands. The company was founded in Hamburg in 2023 by Alena Schneck and Jonas Zeuner, who both previously worked in the fashion and e-commerce sector.
Product/Service Description
The product empowers online shops to automate the entire return process—from label creation and refunds to exchanges and logistics—transforming returns from a costly burden into a strategic advantage.
Website
https://re-toern.de/
Crunchbase
https://www.crunchbase.com/organization/t%C5%93rn
Country
Germany
Founding Year
2023
Employees
5-10
Company Stage
First Pilot Customers
Business Model
B2B
Focus Industries
Active Markets
(5 most relevant ones)
DACH
Look for at Bits & Pretzels
Funding & Investors
3 Lead Investors
Currently Angels
Capital Raised to Date
500 000 €
Last Funding Type
Pre-Seed
Last Funding Date
May 2024
Capital Need (€)
< 5M
Currently Fundraising
(at the time of Bits & Pretzels 2025)
Yes
Growth Outlook
Traction
Since product readiness in March, we have grown rapidly and will reach €100k ARR by end of the year.
Monetization Model
Monthly Recurring SaaS Fees including a traction fee per return.
3 Reference Customers
by Aylin König, Salzwasser, treazy