toern
Where to find us at Bits & Pretzels

European Pitch Contest, Top50

Key Facts

Company Description

toern is a SaaS provider specializing in intelligent and automated returns management solutions for e-commerce brands. The company was founded in Hamburg in 2023 by Alena Schneck and Jonas Zeuner, who both previously worked in the fashion and e-commerce sector.

Product/Service Description

The product empowers online shops to automate the entire return process—from label creation and refunds to exchanges and logistics—transforming returns from a costly burden into a strategic advantage.

Crunchbase

https://www.crunchbase.com/organization/t%C5%93rn

Country

Germany

Founding Year

2023

Employees

5-10

Company Stage

First Pilot Customers

Business Model

B2B

Focus Industries

E-Commerce / Retail

Active Markets

(5 most relevant ones)

DACH

Look for at Bits & Pretzels

Investors

Funding & Investors

3 Lead Investors

Currently Angels

Capital Raised to Date

500 000 €

Last Funding Type

Pre-Seed

Last Funding Date

May 2024

Capital Need (€)

< 5M

Currently Fundraising

(at the time of  Bits & Pretzels 2025)

Yes

Growth Outlook

Traction

Since product readiness in March, we have grown rapidly and will reach €100k ARR by end of the year.

Monetization Model

Monthly Recurring SaaS Fees including a traction fee per return.

3 Reference Customers

by Aylin König, Salzwasser, treazy

Revenues 2024

2 986 €

Planned Revenues 2025

40 000 €

Planned Revenues 2026

350 000 €

Target Markets

(within 24 months)

Benelux
Central & Eastern Europe

Team

Alena Schneck

CEO

alena@re-toern.de