The co-founder of $8.5 billion dollar cloud firm Twilio about customer centricity, Jeff Bezos & the power of developers
In this episode, Bits & Pretzels’ Editor-in-Chief, Britta Weddeling, talks to one of the most successful cloud communication entrepreneurs in the tech world, Jeff Lawson, the co-founder & CEO of $8.5 billion firm Twilio. Get insights into 1) how he has launch a million dollar company within just six weeks, 2) how your customers lead you the way to build better products and 3) why you have to push ownership & responsibility in your startup to get better results. Because Jeff himself successfully did all of the above to climb the ladder in Silicon Valley:
"What I've always found the best thing to do is just to build something relatively quickly and then get it in front of your users as quickly as possible because they will illuminate the path for you."
Jeff is the co-founder & CEO of $8.5 billion software firm Twilio, a cloud communications platform used by millions of developers around the world and big tech companies including Airbnb and Uber. Twilio allows software engineers to make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.
The company is getting a boost from the pandemic as its customers both old and new scramble to update their operations for a new digital age. Shares of Twilio are up over 160% so far in 2020. A few days ago, Twilio published its Q2 results for 2020 and announced a total revenue of $400.8 million, which equals an 46 % increase compared to last year.
03:07: Twilio explained to a ten year old
06:55: How Jeff launched a company within six weeks
08:30: Listen to your customers because they will lead you the way
10:30: How to start as an entrepreneur? By serving an audience you love!
15:02: Push accountability and ownership in your company
18:15: What Jeff Lawson had to unlearn after his time at Amazon
19:42: Beer Garden Break: About pitching the right idea for the wrong problem
26:15: Make people part of what you're building
31:32: Either-or-game: Humans were not designed to converse with billions of others
Production: Regina Körner, Migo Fecke (professional-podcasts.com); Sophie Dechansreiter.