FAQ

Tickets

What is included in my ticket?

All tickets include full access to:

Two-day conference at ICM Munich with

  • inspiring speakers on over ten stages
  • startup exhibition, pitches & awards
  • matchmaking team and speed dating sessions
  • access to all 5,000 attendees through our app
  • unlimited food, drinks & coffee for free at the conference

Face-to-face Table Captain Networking at the Munich Oktoberfest on day 3

Virtual Academy Days with masterclasses

Official Bits & Pretzels After Party

What are the different ticket types?

We want to price each ticket accordingly to what the user should be able to afford.

Startup Ticket

Our Startup Ticket is tailored for young, often tech-driven, companies aiming for rapid growth with a scalable business model. Please remember that each team member needs their own ticket to attend. Companies younger than 10 years and have less than 300 employees. This will be checked after the purchase.

Investor Ticket

Our Investor Ticket is for individuals working for entities making direct investments in startups or venture capital funds – VCs, CVCs, LPs, Family Offices, and M&A Investors. This category is also for founders or employees of accelerators and incubators. This will be checked after the purchase.

Corporate Ticket

Corporate Tickets are for Employees of companies older than 10 years or with more than 300 employees. And also employees of consulting companies and agencies regardless of age and number of employees.

Academia Ticket

Academia Tickets are for university employees and employees of governmental bodies. This will be checked after the purchase.

Small Agency Ticket

Small Agency Tickets are for founders and employees of small agencies with less than 10 employees. Does not include consulting companies.

Private Person Ticket

Private Person Tickets are for privately purchased tickets for people interested in entrepreneurship. Invoices may not be issued to a company.

How can I pay for my ticket?

We accept payment via credit card and paypal. Payment via invoice will be available until two weeks before the event.

Where can I find my tickets?

The tickets will be sent to the ticket holder immediately after your purchase. Look for a Xing Events email and please also check your spam folder. If you haven't received an email pleas contact hello@bitsandpretzels.com

Can I buy passes on behalf of my team members?

Yes you can. Please assign every ticket to an individual email address. Otherwise you will not be able to use all features of the event.

Can I transfer a ticket to another person?

Tickets can be transfered for free until two weeks before the event. To make changes send an email to hello@bitsandpretzels.com and include the name, email address, company and job title of the new ticket holder.

Is there a possibility to get a refund if I am not able to come?

Unfortunately, the tickets are non-refundable.If you can find someone who can attend the event instead of you, it’s possible to transfer the ticket to another person as long as the change has been before the event. You can transfer your ticket to another person by sending an email to hello@bitsandpretzels.com and include the name, email address, company and job title of the new ticket holder.

Can I book meetings with other attendees before the event?

Yes, you can, and most of the meetings are booked already prior to the event, right after we’ve opened our Matchmaking Tool (will go live 10 days before the event). Our Matchmaking tool allows you to:

  • Discover any registered visitor, startup or investor, based on your search criteria
  • Book and manage meetings
  • Have meetings with prospective attendees in the Meeting Area.
  • Chat with people prior to the meetings
Are there tickets for students?

We do not offer tickets for students. But if you are an enrolled student you can become a volunteer. Check out this page for more information.

Arriving

When should I arrive at the venue to join the Opening Ceremony?

The venue opens at 8:00. We strongly advise arriving as early as possible as the seats at the Bits & Pretzels Stage are limited. Please also consider using our Pre-Check-In on 24 September (13:00 - 17:30) at BMW Foundation Pavillion, Lenbachpl. 7a, 80333 München.

How to get to the ICM?

Make sure to get plenty of sleep the night before so you can start your day bright and early! We open our doors at 07:30.The best way to get to ICM Munich  will be to take the subway U2 to Messestadt West.

If you are coming directly from the airport, use the S8 to Ostbahnhof and switch there to take the subway U2 to Messestadt West.

Upon arrival, take the **exit towards Entrance West/ICM from the subway station to get there with ease.

If you travel by car, use Paul-Henri-Spaak-Str. 6, 81829 München for your navigation device. Parking fees are charged and the best spots can be found at Parkhaus West.

Checking in to the event

Please check the check-in times in the agenda. Please be sure to arrive early! Just head towards the Entrance West and you'll spot the blue check-in counters.

Present your XING Events ticket, printed or electronic, along with a valid photo ID to receive your Bits & Pretzels badge. Tickets are non-transferable. For security reasons, please check all larger bags in our supervised cloakroom before heading for the opening ceremony. There will be no full-spread breakfast—but hey, we aren’t called Bits & Pretzels for anything. There'll be some Brezn and fresh coffee for all of you to start the day right.

Can I bring luggage to the ICM?

There are limited capacities available to store your luggage in our cloakroom. Waiting times might occur.

Matchmaking

Can I book meetings with other attendees before the event?

Yes, you can, and most of the meetings are booked already prior to the event, right after we’ve opened our Matchmaking Tool (which will go live 10 days before the event). Our Matchmaking tool allows you to:

  • Discover any registered visitor, startup, or investor, based on your search criteria
  • Book and manage meetings
  • Have meetings with prospective attendees in the Meeting Area.
  • Chat with people prior to the meetings

To download the app please search the Google and Apple App Stores for “Bits & Pretzels”.

Do I have to register to attend matchmaking formats?

For most of those formats, registration is necessary. Please come to the matchmaking area in person and talk to our matchmakers. Registration before the event is neither necessary nor possible.

Table Captain

What if my Table Captain cancels?

Unfortunately, a change in Table Captains cannot be ruled out. We will inform you as soon as possible, but we're not responsible for short-term cancellations.

What’s a Table Captain?

A Table Captain is a handpicked expert from the startup ecosystem – like an investor, founder, CEO, or other decision-makers. He or she will host the table and share their knowledge.

How can I choose my Table Captain?

Every attendee at Bits & Pretzels can apply to join the Table Captain Networking. You can select your Table Captain in our Matchmaking App and Matchmaking platform, which will be published 10 days before the event. We will do our best to accommodate the choices of all participants but cannot guarantee that you'll get your first priority.

What’s a Topic Table?

A Topic Table doesn’t have a host. At this table attendees with a shared interest in the topic of the table come together to network.

Where and when will it happen?

The Table Captain Networking will happen in person at the Oktoberfest.

How does the Table Captain networking work?

On 27 September, the third day of our event, around 300 tables will be hosted by Table Captains. Table Captains are well-known investors, founders, CEOs and other decision-makers. Each one of them can be joined by up to eight attendees. This gives you a chance to expand your network, get real-world advice and benefit from exclusive insights.

Oktoberfest

In which tent is Bits & Pretzels?

In the Festhalle Schottenhamel.

When do the Bits & Pretzels Table Captain sessions happen?

On the third and last day of the event, 27 September from 9:00 till 12.00.

When should I arrive at Oktoberfest?

Access to Oktoberfest is possible from 9:00. We advise you to come early as you have to walk for another 5-10 minutes to arrive at the Festhalle Schottenhamel.

How to get to Oktoberfest?

Don’t come by car! Just don’t.

This is how you can get there by public transport:

Taking the U-Bahn to Theresienwiese

The lines U4 (green) and U5 (yellow) take you from, for example, Odeonsplatz, Karlsplatz/Stachus, or Hauptbahnhof directly to Theresienwiese in a few minutes. For those for whom Theresienwiese station is too busy, you can travel one stop further to Schwanthalerhöhe.

The U3 (orange) and U6 (blue) go from Odeonsplatz, Marienplatz or Sendlinger Tor, arriving in approx. 5 minutes at Goetheplatz or, one station further, Poccistraße. From here it is just a few minutes walk to the east and south entrances to Oktoberfest.

Taking the S-Bahn to the Wiesn

The main S-Bahn lines (S1 to S8) all go to Hackerbrücke: for example, it’s 2 minutes from Hauptbahnhof, 5 minutes from Marienplatz, and 10 minutes if you get on at Ostbahnhof. From Hackerbrücke station you can comfortably walk to the main entrance of Oktoberfest in 10 minutes. You can’t get lost, simply follow the people in Dirndls and Lederhosen!

Taking the bus and tram to Oktoberfest

There are some bus lines you can take to Theresienwiese:

MetroBus line 53 to Schwanthalerhöhe

MetroBus line 58 to Georg-Hirth-Platz, Beethovenplatz or Goetheplatz

MetroBus line 62 to Hans-Fischer-Straße, Poccistraße or Herzog-Ernst-Platz

StadtBus line 134 to Theresienhöhe or Schwanthalerhöhe

And of course you can get the Straßenbahn, which is called the “tram” in Munich.

Lines 18/19 to Holzapfelstraße or Hermann-Lingg-Straße

Lines 16/17 take you to Hackerbrücke, from which you can walk to Oktoberfest in 10 minutes.

Public transport overview:

U-Bahn (Subway)

  • U4/5 Theresienwiese or Schwanthalerhöhe
  • U3/6 Goetheplatz or Poccistraße

S-Bahn (Suburban train)

  • S1 to S8 Hackerbrücke

Bus

  • Lines 53, 58, 62 and 134

Tram

  • Lines 18/19 and 16/17

Tickets, timetables and connections: mvv-muenchen.de, the app MVG Fahrinfo München, the MVV-App or Munich Journey Planner.

Taking a taxi

If your taxi driver doesn’t know where the Oktoberfest is: Get out immediately.

Can I bring luggage to the Oktoberfest?

We strongly advise you not to! At the venue bags up to a volume of 3 liters are allowed. Bigger luggage can be stored at the cloakroom service outside of Theresienwiese for a fee. Please note that this service is provided by the organizers of the Oktoberfest and not by Bits & Pretzels.

Food and beverages at the Oktoberfest

Food and beverages at the Oktoberfest have to be for by yourself. We strongly encourage you to bring cash as credit card payment is often limited and complicated. Welcome to Germany.

Covid

What is your COVID-19 policy?

We look forward to welcoming you all into a safe environment! With respect to masks, we follow the current legislation and—as of now—will not require masks to be worn at the event. Of course, everyone is welcome to make their own decision and wear a mask if they desire. There are no entry restrictions, but we ask you to stay home if you are displaying common symptoms of COVID-19 or if you have been exposed to others who are infected with COVID-19. Should you, as a ticket holder, test positive before the event (20-25 September), please send us your official test result (no self-tests) to hello@bitsandpretzels.com and we will transfer your ticket to next year's event.

Virtual Academy Days / Masterclasses

How can I join a Masterclass?

The Masterclasses take place virtually on 21 & 22 September. You can join them from your home or office with your computer. We will invite you to the Matchmaking App and Website as soon as it is live. From there you can enter the Masterclasses according to the timetable.

Who can join the Masterclasses?

Everyone with a ticket to Bits & Pretzels 2022 can join the virtual Masterclasses.

Do I need to register to participate in a Masterclass?

No, registration is not required. We will invite you to the Matchmaking App and Website as soon it is live. From there you can enter the Masterclasses according to the timetable.

How many Masterclasses can I join?

You can join as many Masterclasses as you wish.