Is there a possibility to get a refund if I am not able to come?

Unfortunately, the tickets are non-refundable.If you can find someone who can attend the event instead of you, it’s possible to transfer the ticket to another person as long as the change has been made before the event. To do so please use the link in the email you received after your purchase. (Pro-Tip: Search for “Vivenu” in your email program).

Please be aware that the new ticket holder has to fit the ticket category. Otherwise the exchange might be denied.