Is the Bits & Pretzels ticket refundable?

Unfortunately, we cannot issue a refund for your ticket. However, if you have purchased a ticket and cannot make it to the event, you still have the possibility to sell your ticket to someone who is eligible for the ticket category you have purchased. If you want to transfer your ticket to someone else, please contact our Helpdesk for assistance: Be aware, changes are only possible until 14 days before the event.